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NEWS AND DEVELOPMENTS 
Homewood Suites by Hilton Newark Receives 2007 Merit Award for Second Year in a Row
Memphis, TN – January, 2008: For the second year in a row PHM’s Homewood Suites by Hilton in Newark, CA received the Highest Extended Stay Occupancy Percentage Award of Merit from Hilton. The hotel will be recognized with a trophy from Hilton and a “celebration in a box” which will be sent to the hotel. The box will have balloons, noisemakers, a banner, and other items to host their own party.
Pacific Hotel Management to manage InterContinental The Clement Monterey
San Mateo, CA - September, 2007. Pacific Hotel Management and InterContinental Hotels Group announced that the Cannery Row Hotel currently under construction in Monterey, California, will be InterContinental The Clement Monterey under a franchise agreement between InterContinental Hotels Group and Cannery Row Hotel Development Venture, L.P. Pacific Hotel Management will manage InterContinental The Clement Monterey, which is scheduled to open in May 2008.
PHM Named as a Top 10 Management Company in Occupancy, Average Daily Rate and RevPAR
April, 2007: “Hotel Business” magazine ranked Pacific Hotel Management, LLC #5 in occupancy, #10 in Average Daily Rate and #10 in RevPAR in its annual ranking of the top 100 hotel management companies for 2006. PHM’s hotel management portfolio ranked #51 in Gross Annual Revenue with a 9% increase to $78.3 million.
PHM Managers \"Walk A Mile\" in the shoes of Hourly Associates
San Mateo, CA – April, 2007: For the third year in a row PHM General Managers, Department Heads, Managers and Assistant Managers each “walked a mile” in the shoes of an hourly associate at their hotel for a day in April, 2007. \"It was a great learning experience,\" said Clement Chen, III, President of Pacific Hotel Management, who worked as a Lobby Houseman and Rooms Houseman at The Westin Palo Alto hotel. \"I saw aspects of the operation and the hotel that I had not appreciated before, and I have a renewed respect for how great our associates are. My teammates, Jorge and Marco, are like the Energizer bunny - they just keep going and going and going!\" Managers and associates alike agreed that \"Walk-A-Mile\" was a productive and educational program.
Newark Homewood Suites Receives Two Awards from Hilton
Memphis, TN – March, 2007: The Homewood Suites in Newark received the Sales Team of the Year Award of Merit and also the Highest Extended Stay Occupancy Award of Merit from Hilton. Nicole Harris, General Manager and Debbie Montes, Sales Manager, received the award at the Homewood Suites by Hilton annual brand conference in Memphis, Tennessee.
Sheraton Palo Alto Receives Sales Team of the Year Award from Starwood
Honolulu, HI – January, 2007: The Sales and Catering team at the Sheraton Palo Alto received the Sales Team of the Year Award (franchise hotel over 300 rooms) from Starwood Hotels & Resorts. Colleen Gerstner, Director of Sales & Marketing, and Karen Bowne, Director of Catering, received the award at Starwood’s annual sales and operations meeting held in Honolulu, Hawaii. The award is based on overall performance in the marketplace, growth in occupancy, average daily rate and RevPAR (revenue per available room.)
PHM Employees Rate Their Overall Satisfaction at 89%
San Jose, CA – November, 2006: At Pacific Hotel Management’s recent Managers’ Meeting in San Jose, CA, Randy Lacy, Vice President of Operations, announced the results of the semi-annual Associate Opinion Survey. PHM employees gave their hotels a combination overall satisfaction score of 89% - Congratulations to all of our Hotel Management Teams!
Construction Begins on 208-room Luxury Hotel in Monterey
Monterey, CA – August 18, 2006: Construction has begun on a new hotel on Cannery Row located next to the Monterey Bay Aquarium. The hotel is being developed by Clement Chen, III through Cannery Row Hotel Development Venture, L.P., an affiliate of Pacific Hotel Management, LLC. The hotel projects out over Monterey Bay at 750 Cannery Row and will have 208 luxury hotel rooms, 9,000 square feet of meeting space, a 95-seat restaurant and bar, and 18,500 square feet of retail space. Hotel accommodations will feature upscale amenities, and many will have fireplaces, ocean views and balconies. Two ballrooms and an outdoor courtyard feature views of Monterey Bay. An on-site spa will offer the latest in beautification and wellness treatments. Construction is expected to cost approximately $80 million and the hotel is projected to open in May, 2008.
Emeryville GM receives Heroism Award from Starwood
Emeryville, CA - July, 2006: Tanya Smith, General Manager, Four Points by Sheraton San Francisco Bay Bridge was given the Heroism Award from Starwood. Tanya was featured in Starwood’s “Applause” July, 2006 Newsletter: “…while Tanya was on duty at the front desk, a young boy ran into the lobby screaming and crying that his brother was in the bottom of the pool and wasn’t coming up. Tanya ran through the lobby to the pool and spa area to discover the boy face down on the bottom of the pool in the deep end. She dove into the pool (wearing her silk skirt, jacket, nylons and heels) and pulled him to the surface. A guest who witnessed this assisted Tanya in pulling the boy out of the pool. Another guest, who was a registered nurse, assisted in giving the boy CPR until the paramedics arrived. The boy was taken to the hospital where he recovered with no major injuries. Had it not been for Tanya’s quick response, the boy may have died or could have incurred serious injuries as a result of being under water for a long time.” To present Tanya with her award, a luncheon was given to honor her act of heroism. Well done, Tanya!
Emeryville Four Points by Sheraton receives Environmental Award
Emeryville, CA, April 2004 - The Four Points by Sheraton San Francisco/Bay Bridge, Emeryville\'s first Certified Green business, was recently awarded the Susanne Wilson Award for Pollution Prevention/Resource Conservation for its efforts in reducing environmental impacts through installing more efficient lighting and showerheads, offering recycling containers for hotel guests and employees, eliminating toxic cleaning formulations, replacing carpets in high traffic areas to more durable flooring and reducing newspaper deliveries to guestrooms. The hotel is also a 100% non-smoking hotel.
Homewood Suites by Hilton Newark/Fremont receives 2002 Best Conversion Award
Las Vegas, NV, January 2003 - The Homewood Suites by Hilton Newark/Fremont received a 2002 Best Conversion award at the Hilton 2003 Focused Service Conference in Las Vegas, NV in January 2003. The award recognized the renovation and conversion of the hotel (formerly a Hawthorn Suites) to Homewood Suites by Hilton in July, 2002. The hotel is proud to offer HHonors \"Points & Miles\" to HHonors members.
Holiday Inn Laguna Hills receives Renovation Award from Six Continents Hotels
San Diego, CA, November 2002 - The Holiday Laguna Hills received a Renovation Award at the Six Continents Hotels 2002 Global Investors Conference in San Diego, CA. The award recognized the hotel for Public Area renovation, which was part of a $1.5 million renovation of the entire hotel in 2001/02. |
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The Westin Palo Alto
Sheraton Palo Alto Hotel Sheraton Pasadena Hotel Four Points by Sheraton Emeryville HOTEL DEVELOPMENT |
400 S. El Camino Real, Suite 200
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Holiday Inn Laguna Hills Residence Inn by Marriott, Milpitas Courtyard by Marriott Richmond/Berkeley Homewood Suites by Hilton, Newark/Fremont HOTEL MANAGEMENT |
