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 Clement Chen, III
Clement Chen, III is the President of Clement Chen & Associates and Pacific Hotel Management LLC. He received a Bachelor of Arts degree with distinction and departmental honors from Stanford University in 1977. He was elected to Phi Beta Kappa at Stanford University in 1976. He received a Master in Business Administration degree with distinction from the Harvard Graduate School of Business Administration in 1979, where he received First-Year and Second-Year Honors.
Clement Chen joined Clement Chen & Associates and Pacific Management, the predecessor firm to Pacific Hotel Management, LLC, after graduating from Harvard Business School in 1979. His responsibilities focused on financial, legal and accounting matters until 1988, when he became President of the companies after his father’s death. As President of Clement Chen & Associates and Pacific Hotel Management, LLC Clement Chen is responsible for development, asset management and hotel management activities by the companies and their affiliates. Clement Chen served as a Member of the Board of Directors of the Palo Alto Chamber of Commerce (1996-2000), Member of the Board of Directors of the International Association of Holiday Inns, Inc. (1993-1997) and Member of the Western Regional Committee of the International Association of Holiday Inns, Inc. (1992-1995). Clement Chen is a volunteer referee for the American Youth Soccer Organization and a coach for Hillsborough Little League. He and his wife, An Huang Chen, have two children and live in the San Francisco Bay Area. Randy Lacy
Randy Lacy is the Vice President of Operations for Pacific Hotel Management, LLC. He attended California State Polytechnic University in Pomona, CA majoring in Hotel and Restaurant Management. He also attended the University of Colorado studying Resort/Condo Management.
Randy Lacy has over 28 years of experience in all aspects of the hotel development and management industry. He started his career at the Grand Hotel in Anaheim, CA as Assistant Manager completing a comprehensive management-training program. In 1975 he became Assistant Manager at the Biltmore Hotel in Los Angeles and was responsible for the Rooms Division, overseeing accounting, financial and personnel departments. Randy Lacy has played a significant part in the acquisition, development and repositioning of properties during his career. His past experience includes the Director of Franchise Sales for JPM, Inc., Regional Operations & Development Director for Guild Hotel Management and Vice President of Operations for Highgate Hotels. Mr. Lacy joined Pacific Hotel Management, LLC in 1996 and has developed new training programs for employees focusing on sales, team building and English as a second language. For the combined group of eight hotels he has been instrumental in increasing the average daily rate and occupancy with the yield & penetration indexes exceeding 100% at most of the properties. He also created and implemented the Associate Opinion Surveys and company wide scores have exceeded 92%. Randy Lacy and his wife Sammye reside in the San Francisco Bay Area and have two daughters. Suzanne Murdoch
Suzanne Murdoch is the Vice President of Sales & Marketing for Pacific Hotel Management, LLC. She is responsible for overseeing the sales and marketing efforts for all eight properties. Suzanne has been in her position since 1995.
Suzanne Murdoch's 21 years of hotel experience in sales and marketing include positions as Director of Sales & Marketing with such companies as Hilton, Sheraton, Hyatt and Holiday Inn. She has successfully developed and implemented marketing plans, strategies and promotional programs to lead hotels to achieve or exceed sales goals and budgets. During her tenure with Hyatt Hotels she was awarded with the prestigious award of "Sales Team of the Year". Suzanne Murdoch has been an active member of Meeting Planners International for over 20 years serving on numerous committees. She is also a former chair of the Palo Alto Downtown Marketing Committee and currently serves on the Board of Directors for the Palo Alto Chamber of Commerce. She attended the University of Michigan with a major in Marketing. Suzanne resides with her husband Dave in the greater San Francisco Bay Area. |
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| PACIFIC HOTEL MANAGEMENT, LLC. | ||
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The Westin Palo Alto
Sheraton Palo Alto Hotel Sheraton Pasadena Hotel Four Points by Sheraton Emeryville InterContinental The Clement Monterey HOTEL DEVELOPMENT |
400 S. El Camino Real, Suite 200
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Holiday Inn Laguna Hills Residence Inn by Marriott, Milpitas Courtyard by Marriott Richmond/Berkeley Homewood Suites by Hilton, Newark/Fremont HOTEL MANAGEMENT |
